FREE SHIPPING ON ORDERS OVER $150 | AFTERPAY AVAILABLE
EST 2019 AUSTRALIA
NORTHWOOD
Frequently asked questions
We aim to get your goodies to you faster than a kangaroo on a sugar rush. Usually, it’s about 3-5 business days, but sometimes, just like waiting for the barbie to heat up, it takes a tad longer.
If you need to make changes to your order, please contact us immediately. If your order hasn't been processed yet, we'll do our best to accommodate your request.
No dramas! If your gear’s not making you grin like a dingo with a fresh bone, check out our ripper return policy. Just keep it as fresh as a morning in the outback — tags on and in top shape!
You betcha! We send our Aussie treasures far and wide, so our international mates can get a taste of the Down Under magic too.
Safer than a snag on a barbie at a vegan party! Your privacy is top-notch with us; no dodgy business. Check out our Privacy Policy for the nitty-gritty.
We can’t spill all the beans, but sign up for our newsletter, and you’ll be in the loop quicker than a wallaby in a jump-off!
Mate, you're on to a winner there! Sure thing, head over to our gift voucher section [here](#) and treat your cobber to a slice of the Aussie dream.
Blimey! Looks like it's had a bit too much sun. Give it a refresh, or contact our support crew at [info@northwoodaustralia.com](mailto:info@northwoodaustralia.com) – they're sharper than a tack on a thong!
No worries! If you're still scratching your noggin, give us a shout. We're always up for a chinwag.